Policies and Standards
Shiseido has established the “Shiseido Group Procurement Policy” to build an ethical supply chain. Concerning palm oil, paper and pulp, which have been regarded as causing environmental and social issues, we also established the “Shiseido Group Sustainable Raw Materials Procurement Guidelines (2018)“ and set our raw material targets for 2020.
It is essential that we cooperate with our business partners to build an ethical supply chain. To this end, Shiseido will review the “Shiseido Group Supplier Code of Conduct” in 2018 to keep its contents up to date with social changes. We are building an ethical supply chain working together with our business partners.
Shiseido Group Procurement Policy
We strive to expand the circle of "inspiring a life of beauty and culture on a global level“ through procurement. Through these activities, while maintaining "coexistence with society", we will practice "creation of new value" from a procurement aspect.
We respect all of our suppliers who share our vision, and work together with them toward each other’s sustained growth.
(1) With Our Consumers
We always conduct our procurement activities from the consumers’ perspective, and will achieve optimum cost and excellent quality based on the principle of providing safe and excellent products and services that satisfy our consumers.
(2) With Our Suppliers
・Building a Good Partnership
We conduct procurement sharing the same mission with suppliers with respect to creating new value and striving to make better products. Through that activity, we strive to build trust with suppliers based on high transparency and ethics as a business partner, to evolve and develop each other.
・Fair Purchasing Transactions
We open up wider opportunities to all suppliers who share our vision. In selecting our suppliers, we will make a comprehensive and fair judgment based on clear criteria such as quality, cost, delivery date, service, environmental response and respect for human rights.
・Toward Global Procurement
We conduct procurement activities from a global perspective without being confined to sales and production areas.
・Performance of Contract
We strictly adhere to contracts and rules related to purchasing transactions.
(3) With Society
We comply with all related laws and regulations and act with the utmost respect for rules due to differences in culture and values. We also actively promote sustainable procurement by giving priorities to respect for human rights and consideration for the global environment.
Shiseido Group Sustainable Raw Materials Procurement Guidelines
For palm-derived raw materials, known for their increasing problems involving the environment and human rights at the countries of origin, Shiseido Group Sustainable Raw Materials Procurement Guidelines have been established for the promotion of sustainable procurement as specified in the Shiseido Group Global Procurement Policy.
≪Shiseido Group Sustainable Raw Materials Procurement Guidelines≫
For palm-derived raw materials for use in Shiseido products, we will promote the procurement with due consideration of environmental conservation at the place of origin, as well as the respect for human rights.
- Goal: By the year 2020, for all palm-derived raw materials for use in Shiseido products, we will accomplish procurement with due consideration of environmental conservation at the place of origin, as well as the respect for human rights, by procurement of RSPO-certified materials. In addition, the Shiseido Group factories will acquire RSPO’s supply chain certification.
Shiseido Group Supplier Code of Conduct
Shiseido aims to realize its Mission: "We cultivate relationships with people; we appreciate genuine, meaningful values; we inspire a life of beauty and culture" - and works on research, development, manufacturing, and sales of high quality, secure, and safe products and services. We consider every supplier a partner who will create new value with Shiseido and aim to realize sustainable development and highly ethical standards together.
Triggered by the participation in the United Nations Global Compact, we established the "Shiseido Group Supplier Code of Conduct" in 2006 that stipulates standards relevant to "Human Rights," "Legal Compliance," "Labor Practices," "Protection of Intellectual Property and Maintenance of Confidentiality," "Protection of the Environment," and "Fair Operating Practices," and we have conducted ethical business activities with our business partners since then.
Our business partners in Japan and overseas that fall within the scope of the Shiseido Group Supplier Code of Conduct are required to sign the Code. Business partners are closely monitored through questionnaires and regular audits. In the unlikely event that a violation of the Shiseido Group Supplier Code of Conduct is identified, Shiseido will strictly request remedial action and provide corrective guidance and support. In addition, we have established a "Business Partner Hotline" in Japan to receive feedback from business partners. (No report was made in fiscal 2017.)
Recent years have seen increasingly serious social and environmental issues, and companies have been under strong pressure to not only comply with the laws and regulations of each country but also to respect international conventions and rules and to make a stronger commitment to realizing a sustainable society, particularly to promoting respect for human rights with the suppliers forming their supply chain.
We revised this Code in April 2018 by enhancing some stipulations such as respect for human rights in order to accommodate these social demands.