Shiseido’s Safety Assurance
As stated in Our Way, which provides Shiseido’s corporate philosophies, we consistently strive to research, develop, manufacture and sell safe and excellent products and services that deliver true satisfaction from the standpoint of customers. Particularly, we always place the highest priority on quality and safety to ensure that customers are confident in our products. Moreover, we carry out safety assurance that complies with our own stringent internal standards in addition to external laws and regulations. The following is information about cosmetic safety assurance.
Our philosophy on safety assurance
We never rest in our efforts in research and development and in developing new ingredients to further meet the needs of customers. Shiseido’s products are formulated with ingredients that have clearly demonstrated safety with respect to the usage and the site of application. None of the ingredients have ever been commercialized without passing the safety assessments under Shiseido’s safety assurance system.
The safety of new cosmetic ingredients is verified by evaluations of existing toxicological data and/or assessments in non-animal experimental systems.
In addition to making a careful selection of ingredients, Shiseido also makes sure the impurities in each ingredient are safe before use of the ingredient.
Scientists at Shiseido have access to the most up-to-date safety data and the state-of-the-art technologies, and work with outside experts to improve their safety evaluation skills.
Follow up after launch
We at Shiseido stand behind our products and our customers 100%. In the event of any unexpected outcomes, we will promptly share all information and take appropriate measures. Every effort will be made to limit the impact on customers, including making such information public when necessary.
A system has been instituted that promptly shares safety-related information with relevant persons within the company.
Shiseido will respond promptly and in good faith to any inquiries from customers.
Shiseido Safety Assurance System: Specifics
This section provides information on safety assurance items, safety assurance by alternative methods and final safety assurance by human testing under the Shiseido Safety Assurance System.